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Bath Scale Troubleshooting
Remove the battery from the scale.
Set the scale on the floor (no carpet) without the battery in place.
Stand on the scale for 10 seconds (still without the battery).
Carefully replace the battery without pressing any buttons or activating the scale.
Set the scale on the floor (no carpet) with the battery in place.
Using only one foot, tap the scale or apply just enough pressure to turn on the display. IMMEDIATELY REMOVE YOUR FOOT. (It should show dashes or zeroes.)
Let the scale turn off.
Step on the scale for a weight reading.
Pleaseemail us at the Consumer Services Helpdesk or call 1-866-843-3905 if the above procedure does not fix the problem with your bath scale.